Frequently Asked Questions
Everything you need to know about bringing sustainable style home.
What are your shipping rates for large furniture items?
We offer tiered flat-rate shipping based on your location and the size of the piece. Local white-glove delivery is available within a 50-mile radius, while long-distance freight shipping is calculated at checkout.
Do you offer a warranty on your furniture?
Yes, all our new furniture pieces come with a 1-year limited manufacturer's warranty covering structural defects. For our vintage collection, we provide a detailed condition report to ensure transparency before purchase.
What is your return policy?
We accept returns on standard items within 30 days of delivery. Items must be in original condition. Please note that custom upholstery and final sale vintage items are non-refundable.
Are the materials used eco-friendly?
Sustainability is at our core. We prioritize FSC-certified woods, recycled metals, and low-VOC finishes to ensure your furniture is as kind to the planet as it is to your home.
Can I request a fabric sample before ordering?
Absolutely. You can order up to five fabric swatches for free to ensure the color and texture match your space perfectly before committing to a large purchase.
Do you offer assembly services?
Most of our large items include complimentary assembly through our white-glove delivery service. For items shipped via standard freight, clear instructions and all necessary hardware are included.